Living with Loby, made simple.
Pay rent, request maintenance, and manage your lease from anywhere — and reach a real person whenever you need one. Welcome home.
Pay rent online
Set up auto-pay, split with roommates, or pay by card or bank — and build credit with every on-time payment.
Pay now →Request maintenance
Report an issue in under a minute with photos. Track status in real time and rate the work when it's done.
Get help →Manage your lease
View documents, update insurance, add a roommate, or renew with a single tap — no paperwork, no office visit.
View lease →Something not working? We're on it.
Submit a request any time. Emergencies (no heat, flooding, lockouts) are dispatched immediately — everything else is typically resolved within 48 hours.
- Live status trackingSee when your request is received, scheduled, and completed.
- Vetted, insured techniciansBackground-checked crews who treat your home with respect.
- Emergency line, always openCall (213) 555-0911 for urgent issues, 24 hours a day.
From tour to keys in four easy steps.
Tour
Book an in-person or self-guided tour online — often same day.
Apply
Submit your application in minutes. Most decisions in 24–48 hours.
Sign
Review and e-sign your lease securely from any device.
Move in
Pick up keys, set up auto-pay, and meet your community team.
More than four walls.
Every Loby resident gets access to perks that make city living better.
Credit-building rent
Report on-time payments to the major bureaus at no extra cost.
Flexible rent dates
Align your due date with your payday — no fees, no hassle.
Community events
Rooftop socials, fitness classes, and neighborhood pop-ups.
Resident questions, answered.
How do I pay my rent?
Log in to the resident portal to pay by bank transfer (free) or card. You can enable auto-pay, set a custom due date, or split rent with roommates. Paper checks are also accepted at your community office.
What counts as a maintenance emergency?
No heat, active flooding or major leaks, gas smells, electrical hazards, broken exterior locks, or anything that makes your home unsafe. For these, call our 24/7 line at (213) 555-0911. Everything else can be submitted online and is typically handled within 48 hours.
Is Loby pet-friendly?
Yes — the vast majority of our communities welcome cats and dogs. Breed and weight policies vary by building, and a pet deposit may apply. Just ask our leasing team for the details on a specific home.
How does lease renewal work?
We'll reach out about 90 days before your lease ends with renewal options. You can review terms and e-sign right from the portal — usually a single tap. No office visit required.
Do I need renters insurance?
Yes, a basic renters policy is required at all Loby communities. You can upload your own policy or purchase coverage directly through the portal in a couple of minutes.
Not a resident yet?
We manage homes across nine LA neighborhoods — many lease before they're listed. Tell us what you're looking for and we'll match you.